Professional customer-service team
By making use of cutting-edge IT systems, we have further strengthened our customer assistance, and this is possible thanks to our new software which allows us to manage plants remotely and so allow our highly specialized technicians to intervene in real time. The DIM Assistance Network, the heart of our company, is present in every phase of the work cycle and always available for our customers.
What distinguishes us is our ability to respond quickly and effectively to our customers’ needs since we develop everything ourselves, from our highly specialized laboratories and production to our mechanical workshop.
These facilities allow us to:
ANALYZE ANY PROBLEM
with regard to cleaning and water purification
ANALYZE FABRICS
and the kind of dirt
Develop new formulas
to respond to every need when our usual range of products is not enough
Lower costs, save energy and water and care for fabrics to reduce waste