Professional customer-service team

By making use of cutting-edge IT systems, we have further strengthened our customer assistance, and this is possible thanks to our new software which allows us to manage plants remotely and so allow our highly specialized technicians to intervene in real time. The DIM Assistance Network, the heart of our company, is present in every phase of the work cycle and always available for our customers.

What distinguishes us is our ability to respond quickly and effectively to our customers’ needs since we develop everything ourselves, from our highly specialized laboratories and production to our mechanical workshop.

These facilities allow us to:


with regard to cleaning and water purification


and the kind of dirt

Develop new formulas

to respond to every need when our usual range of products is not enough

Lower costs, save energy and water and care for fabrics to reduce waste